AFTERSALES SERVICE

Our service would not be complete without maintenance and aftersales offer, which is a critical aspect in energy plants.
Whenever customer service is needed, Westrafo offers quick and competent support to ensure that the energy system remain profitable and in operation on long term basis.
Thanks to an integrated portfolio of service solutions, Westrafo is able to improve the post sales experience adapting to the customer needs, including:
Professional support and experiences services by phone and onsite
Global service network with fast response time
Consolidated service practices for optimal and safe performance
Service team with certifications such as PES, PEI, PAV
Dedicated tools for transformer monitoring such as SFRA, DGA kit,…
Dedicated staff for after sales communication

Services available:

Tendering stage support

Packing and shipping

Pre-commissioning

Commissioning and relative customer assistance

Maintenance

Remote assistance

On-Site activities for troubleshooting and reparation

Spare Parts supply service

Tests and analyses

Substitution of old transformers

Transformer rental

Consultancy on FR3 fluid application and retro fill

To request our aftersales services please write to
aftersales@westrafo.com
SIGN UP FOR NEWS

    I declare that I have read the privacy policy according to the GDPR and, by sending my request, expressly consent to the transmission of data contained in it.*


    info@westrafo.com
    +39 0444 1831601
    EUROPEAN HEADQUARTER
    WESTRAFO SRL
    Via della Meccanica 4, 36100 Vicenza - Italy
    VAT N. 03912090242